Managed IT

Proactive Management of Your Company's IT Infrastructure

We offer a wide range of Managed IT Services tailored to meet your specific needs, including network monitoring, cybersecurity, data backup and recovery, cloud services, and IT consulting. Whether you need ongoing support or project-based assistance, Broadconnect has the expertise to deliver.

  • Monitoring and Maintenance

    We continuously monitor your IT environment, performing proactive maintenance to optimise performance, prevent issues, and enhance security.

  • Support and Optimisation

    Benefit from ongoing support, troubleshooting, and optimisation to keep your IT systems running at peak performance.

  • Implementation and Integration

    Our team implements recommended solutions, integrating new technologies seamlessly into your existing systems while ensuring minimal disruption to your operations.

ongoing support

Access Round-the-Clock
Technical Support

Our Managed IT Services can transform your business operations, enhance security, and drive growth in the digital age.

Increased Productivity

By outsourcing IT management to Broadconnect, your employees can focus on driving innovation and delivering superior customer service without technology disruptions.

Cost Efficiency

Reduce operational costs by eliminating the need for additional hiring, expensive software licenses, and training expenses associated with managing IT internally.

Reduced Downtime

Ensure business continuity with redundancy strategies that minimize downtime, giving you a competitive edge with uninterrupted and responsive operations.

Expertise and Experience

Comprehensive IT Solutions

Simplify your communication infrastructure with unified solutions that ensure seamless connectivity across Australia, leveraging the latest hosted technologies for enhanced reliability and efficiency. Proactively monitor and resolve IT issues to enhance service delivery and customer satisfaction. Our expert team ensures that your network remains secure and operational, minimizing disruptions that could impact customer experience.

Protect your business data and sensitive information with robust cybersecurity measures, including:

  • security monitoring
  • firewall management
  • spam filtering
  • cyber threats

All Your IT Solutions in One Place

Your business needs you - so let us help you focus on what matters most. Outsource your managed IT solutions to Broad Connect for true peace of mind.

Whether you need expert assistance to set up and manage networks and servers, data security, cloud storage, or on-call technical support for your employees, the Broad Connect team is the only managed IT service provider you need.

Reliable, Robust, Ready

With Broad Connect by your side, you’ll stay ahead of the curve, never struggling to keep pace. Your dedicated project manager will ensure you’re always updated with the latest technology, from cloud computing services to Microsoft 365 support.

Our Services

Transparent Pricing, Guaranteed Satisfaction

No hidden costs - only satisfaction. Our Managed IT solutions come with a fixed price, ensuring you know your monthly investment upfront.

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Business Phone System

Elevate your communication with our flexible and efficient hosted phone system.

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Microsoft Teams & Flex

Seamlessly integrate communication and collaboration with Microsoft Teams & Flex solutions.

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SIP Trunking

Experience reliable voice communication over the internet with our SIP Trunking services.

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Mobile

Experience seamless connectivity with our tailored mobile SIM plans.

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Fibre / 4G/5G

Enjoy high-speed internet and data solutions with our range of options including NBN, fibre, and 4G/5G connectivity.

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NBN

Trust our experts to manage your IT infrastructure efficiently, ensuring smooth operations and security.

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Managed IT

Enhance your network performance and security with our managed network solutions, including SD WAN, firewall, and cyber security services.

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Managed Network – SD WAN / Firewall / Cyber Security

Boost your business connectivity and security with BroadConnect's SD-WAN, firewall, and cyber security solutions.

Contact Us

Let's Connect

Area of Interest

Common Questions

No, we do not outsource our work overseas. At Broad Connect, all our services are managed in-house by our team of highly skilled professionals. This ensures that we maintain the highest standards of quality and security for your IT needs.

Yes, we provide 24/7 support. Our dedicated support team is always available to assist you, ensuring that your business operations run smoothly without any interruptions, no matter the time of day or night.

Absolutely. At Broad Connect, we understand that each business is unique. We offer fully customized IT solutions tailored to meet the specific needs and goals of your business. Our team works closely with you to develop and implement strategies that align with your objectives.

Our services are competitively priced to provide the best value for your investment. We believe in offering high-quality managed IT services that are both affordable and effective. We work with you to create a plan that fits your budget while delivering exceptional service.

If you're ready to take the next step, please contact us to schedule a consultation. Our team will discuss your specific needs and provide a comprehensive plan tailored to your business. Reach out to us via phone or email, and let's start optimizing your IT infrastructure today!

Monthly Yearly

Basic Plan

$19.00/month

$119.00/year

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Basic Plan

$19.00/month

$119.00/year

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Basic Plan

$19.00/month

$119.00/year

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Basic Plan

$19.00/month

$119.00/year

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Our Testimonials

What Our Awesome Customers Say

“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale
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“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC
Quote Icon

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney
Quote Icon

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited
Quote Icon

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood
Quote Icon

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale