Seamless Connectivity

Elevate Your Professional Services with Broadconnect

Whether you're a law firm, consultancy, accounting practice, or any other professional service provider, our tailored solutions are designed to elevate your client interactions, streamline operations, and ensure data security.

  • Superior Client Interaction

    Features such as intelligent call routing, automated attendants, and integrated voicemail ensure every client interaction is handled promptly and professionally, improving overall satisfaction.

  • Detailed Analytics

    Leverage our powerful analytics tools to gain insights into your operations. Monitor real-time call data, generate detailed reports, and analyze trends to improve performance.

Upgrade to Small Business Phone Systems and Slash Your Call Costs by Upto 70%

Don’t let outdated technology hold your business back. Upgrade to our business phone systems and start saving today. We can help you enhance your communication infrastructure and achieve substantial cost savings.

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Robust Security

Why Broadconnect?

Comprehensive security features, including encrypted communications and secure data storage, to protect sensitive client information and comply with industry regulations.

Customizable Solutions

Our modular solutions can be customized for your professional firm. Whether you need advanced call routing, detailed analytics, or mobile capabilities, we offer tools to enhance your operations and client interactions.

Compliant Solutions

Security is crucial for professional firms managing sensitive client data. We offer encrypted communications and secure data storage, offering peace of mind for you and your clients.

Collaboration, Efficiency

Facilitate seamless collaboration among team members. Share documents, conduct virtual meetings, and collaborate in real-time across different locations, enhancing productivity and teamwork.

Expert Support

Transform Your Firm’s Communication Strategy

Broadconnect provides innovative communication solutions designed to meet the specific needs of professional services firms. Our advanced systems ensure efficient and secure interactions, whether you're consulting with clients, collaborating on projects, or managing administrative tasks.

  • Communication Tools

    Tailor-made communication solutions that align with the unique requirements of professional services firms.

  • Enhanced Accessibility

    Enable clients to reach your firm effortlessly through multiple contact channels, including voice, messaging, video, and SMS. This accessibility fosters stronger client relationships and improves overall satisfaction by accommodating diverse communication preferences.

Cost Savings

Enable Seamless Client Communication

Empower clients to connect with your firm through their preferred communication channels, fostering convenience and satisfaction. Broadconnect allows clients to choose from a variety of communication channels such as voice calls, messaging, video conferencing, and SMS.

  • Voice Communication

    Provide clients with direct phone numbers and extensions to reach specific departments or team members promptly.

  • Call Routing

    Implement intelligent call routing to distribute calls efficiently based on client needs and availability of staff, minimizing wait times and improving client satisfaction.

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“Broadconnect's exceptional staff are the backbone of their service. With rock-solid reliability, Nadine answers our calls promptly, often within half a ring. Their support is unparalleled—they're always ready with a smile and immediate assistance, whether for hardware or bespoke solutions. From our legacy Samsung OfficeServ system to seamless migration to VoIP, Broadconnect delivers outstanding service and expertise.”

William Pearson

Firesense Pty Ltd - NSW, QLD, VIC

“Whenever I encounter an issue or need assistance, Broadconnect’s support team is there to help. Their response time is exceptional, and they go above and beyond to resolve any concerns promptly. Whether it’s a technical glitch or a simple query, I can always count on them.”

Craig Hattingh

Reddam House Sydney

“Always provide a great service and great customer service”

Courtney Allouche

Bowls NSW Limited

“CKD Automotive wants to thank you for the recent migration of 3 x sites onto the Broadconnect Platform. Over several years of managing office communications, this experience was one of the smoothest I’ve experienced. I would happily recommend every business to seriously consider the team at Broadconnect”

Glen Matheson

CKD Automotive - Pennant Hills, Brookvalue & Chatswood

“Broadconnect has been taking care of our phone system and calls successfully for a number of years now. As a business we’ve been operating for 50 years and we know we made the right decision to partner with Broadconnect, which positions us to manage our clients even better with the best technology. Our Service & Sales teams couldn’t be happier”

Mark Guberina

G Brothers Motor Group - Mona Vale